Privacy Policy
Classroom Video Privacy Policy
Classroom Video is strongly committed to protecting your privacy and providing a safe online experience for all of our users. Our policy for dealing with any personal information that you might disclose to us while visiting our website or when placing an order is explained in this statement.
This privacy statement discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete online privacy policy below and contact us if you have any questions.
What information do we collect about you?
You can visit our website without giving us any personally identifiable information. So that we can provide our users with the most efficient, enhanced, and personalised service, we request information about you in certain circumstances, and also collect certain information automatically. We also use contact lists and other information we may obtain from third parties. For the convenience of our customers and to better serve you, a customer account includes all of the collected personal information we may have, but you can update or correct your contact information or change your preferences at any time.
Information users volunteer
We collect personal identifiable information such as names, mailing addresses, and/or email addresses when you place an order (see the section below for more information on orders), or through optional, voluntary registration at our website. Website visitors may register to receive email updates, offers, catalogues or promotions. Registration may also be requested in connection with certain surveys. Registration can be accomplished by submitting your email address, name, address, phone number and institution. Our registration form will indicate what information is required and what information (if any) is optional. This information will be collected during registration on our site or in connection with specific activities (for example, when placing an order).
Information collected automatically
We also may collect your IP address, browser type, access time and referring website address. This helps facilitate your online experience at our website. In addition, we may use cookies to track usage patterns at our site. See below for more detail on cookies.
What do we do with collected information?
We use personal information so that we may display or send customer, personalised content to our website visitors and to send newsletters, mail, emails, features, promotional material, surveys and other updates, information or offers to our users. A user may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our products and services, fulfil customer requests, respond to any problems that may arise (such as deliver issues, difficulaties in navigating our site or accessing certain features), as well as to gauge user trends to determine what products and services are most popular with users.
Of course, we use personal information to allow you to make product purchases at our website. Rest assured that we and our technical and fulfilment agents and consultants follow careful procedures to safeguard credit card data in connection with your transactions.
How do we share personal information?
Personal information is available to Classroom Video and its technical and fulfilment agents and consultants who make this site and our products and services available to you. We share personal information with third parties only with your prior permission.
Classroom Video and its agents
Classroom Video may access any personal information you provide for internal marketing purposes, including sending you notice of new publications, services or products we offer likely to be of interest, and to facilitate orders.
Credit card companies
As in any transaction, your credit card company will receive relevant information about the item(s) purchased, your name and your billing address. Classroom Video will not otherwise provide any personal data to your credit card company.
Important note
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfil your requests; or to cooperate in any legal investigation.
Cookies and how we use them
A cookie is a small file stored on your computer by a website to give you a unique ID. Cookies help make it easier for you to use our website, and they help us to provide you with a more personalised experience when you visit classroomvideo.co.uk. Cookies provided by our website do not contain any credit card or personal information. We do not know who you are unless you provide that information voluntarily.
Classroomvideo.co.uk uses cookies to track new users to our site and recognise past customers so that we may present more personalised content. We don not use cookies to personally identify anonymous site visitors. If you choose to not have your browser accept cookies from the website, you will be able to view most pages of the website. However, you will not experience a personalised visit nor will you be able to purchase products or subscribe to the service offerings
How can you control your personal information?
We believe that choice in how and when you are contacted is of great importance so we offer several ways for you to update your contact information or change your preferences.
1. If you are a registered user at our website, you will be able to log in and update or change your contact or account information.
2. You may unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any message.
3. You may write to us and update your contact information or ask that we not share your personal contact information with third parties. In those instances, we will retain your information in a do not promote file in our database.
4. You may also contact use at website@classroomvideo.co.uk
We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive promotional information from us by mail for up to 30 days due to printing and mailing schedules, and up to 10 days for email.
Security of your personal information
We encrypt important information, such as your credit card data, in an effort to prevent unauthorised access during transmission of your orders over the internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy. Your personal information will also be protected by the password you created when you registered at our website. The confidentiality of any password is yours to protect. You may change it at any time by following the instructions on the website. Although we use our best efforts to assure that your data remains secure when maintained by us, security during internet transmissions cannot be assured. Classroom Video employees are made aware of its privacy practices through periodic communications and training. You can ask us at any time to confirm whether we hold any of your personal information and if requested we will provide you with access to this information. Any requests for information should be directed in writing or by fax (signed) to Classroom Video. If we are unable to provide you with access we will give you a reason for this.
Children's privacy
We will make every reasonable effort to ensure that children's privacy and other rights are not compromised. Consistent with the children's online protection act, we will not knowingly collect any personally identifiable information from children under the age of 13. If you make a purchase on classroomvideo.co.uk, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using classroomvideo.co.uk.
Links
Classroom Video may offer links to or from websites within companies associated with Classroom Video as well as to sites operated by third parties. We offer links to third party sites so that you can conveniently visit our partners or locate other contact likely to be of interest. We are not responsible for the contact, practices or policies of sites operated by third parties and urge you to inquire about them before providing any personally identifiable information.
Changes in corporate structure
In developing our business, we might sell certain assets, or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets.
Changes to our privacy policy
We will occasionally update this privacy policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the policy when you visit our site to be sure you are aware of our current policy. If we make material changes to this policy or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and information that have retractive effect unless required to do so, and we will email registered website visitors information on material changes to this policy.
Contact information
If you have any questions about this privacy policy or our privacy practices, please email us at website@classroomvideo.co.uk